People like stuff that’s easy; if data is too difficult to access, they’ll take the path of least resistance and focus on whatever hits their inbox.
In other words, if your BI isn’t easy enough, your users will fail to adopt. Adoption is the key to effective BI and to creating the Dashboard Effect. Even mediocre software, if adopted, can transform your business.
The best software, if users fail to adopt, can be a massive waste of money and effort and will have the added detriment of increasing resistance to future initiatives. Of course, the goal is to implement good systems that people use.
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