Results

PE-Backed Mid-Market Healthcare Increases Conversion Rates and Productivity

Company Size

Large Enterprise
PE Portfolio Company
160+ facilities
11 states
200+ radiologists

Headquarters

United States

Industries

Healthcare
Medical Imaging
Outpatient Radiology

Services Provided

Business Intelligence
Data Strategy
Data Warehouse
Power BI

Challenge

Data Challenges Block Pipeline Visibility

As a PE-backed platform company rolling up new acquisitions, SimonMed faced data limitations and challenges that were hindering growth and operational efficiency:

Limited Data Access The company lacked automated access to data across their expanding network of facilities, creating delays and inefficiencies in reporting.

Inconsistent Metric Definitions “We had multiple reports showing our patient volume with different numbers. The reports weren’t wrong, but there were different filters and data included,” explains Pedro Renteria, VP of FP&A.

Pipeline Visibility Gaps A lack of complete, efficient pipeline visibility hindered their ability to increase conversion rates, preventing the company from maximizing patient volume and revenue.

Real-Time Insights Limitations A lack of real-time insights into modalities, clinic, and provider performance hindered productivity across the organization.

Acquisition Integration Challenges As a platform company rolling up new acquisitions, standardizing data and metrics across disparate systems created significant complexity.

No Single Source of Truth Without standardized definitions and consistent reporting, different stakeholders worked with conflicting data, preventing organizational alignment.

Solution

New Suite of Conversion Analysis and Tech Productivity Dashboards

Blue Margin helped the SimonMed team define key metrics, organized an existing data warehouse, and built a suite of Conversion Analysis and Tech Productivity dashboards.

Metric Definition and Standardization “We determined how we define a patient. That got everyone on board, speaking the same language. We now have a single source of BI truth,” notes Pedro Renteria.

Data Integration Blue Margin first accessed and mapped data from patient management and employee time tracking software systems before building integrated reporting to facilitate systems data governance.

Conversion Analysis Dashboard The Conversion Analysis dashboard allows users to analyze conversion rates by clinic location/region and provider performance, enabling targeted improvements.

Tech Productivity Dashboard Using a relative value units (RVU) metric, the Tech Productivity dashboard standardizes measurement across different scan types, allowing leaders to assess productivity levels consistently.

Data Warehouse Organization Organized the existing data warehouse to support efficient reporting and scalability as the company continues to grow through acquisitions.

Systems Governance Established integrated reporting that facilitates ongoing data governance across multiple software systems.

Outcome

Real-Time Data Access Optimizes Operations

The implementation delivered measurable improvements across multiple dimensions of SimonMed’s operations:

Improved Productivity and Conversion Technologist productivity and scan conversion rates have improved, leading to increased revenue from patient volume.

Organizational Transformation Perhaps most notable, visualized reporting is improving SimonMed’s organization. “Reporting shows the health and culture of a company from point A to point B. We are steps ahead of where we were two years ago,” says Pedro Renteria.

Performance Validation “It does not just feel better – our company is doing better, performance-wise. There are key indicators telling us we are doing the right thing,” according to Renteria.

Data-Driven Leadership Leaders across the organization now make decisions based on consistent, reliable data rather than conflicting reports or intuition.

Increased Revenue Increased revenue from increased patient volume driven by better conversion rate management and productivity optimization.

Enhanced Organizational Health Improved levels of organizational health, culture, and employee engagement through transparent, consistent performance metrics.

Impact

Key Takeaways: Healthcare Intelligence Drives Growth

By partnering with Blue Margin, SimonMed Imaging transformed their data infrastructure to support their growth strategy as a PE-backed platform company. The success of this project demonstrates:

  • Data-Driven Leadership Decisions: Consistent metrics and single source of truth enable confident strategic planning
  • Increased Revenue from Patient Volume: Improved conversion rates and productivity directly impact the bottom line
  • Improved Organizational Health: Transparent reporting enhances culture and employee engagement across 160+ facilities
  • Acquisition Scalability: Standardized metrics and organized data warehouse support ongoing roll-up strategy
  • Performance Visibility: RVU-based productivity metrics enable fair comparison across different scan types and locations

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